Troubleshooting

Dashboard Not Accessible

Symptom: Browser cannot reach http://<head-node-ip>:8080

Check:

• The head node is powered on and the network cable is connected
• You are on the same network as the management interface, or have a routed path to it
• No firewall is blocking port 8080 between your workstation and the head node

If the appliance was just powered on, wait 2–3 minutes for the management software to start.

A Node Shows Non-Ready Status

Navigate to Hardware → Nodes and click the affected node to view its status details.

Status	Likely cause	Action
Initializing	Node is still starting up	Wait 5–10 minutes after power-on
Degraded	Hardware issue detected	Check the Hardware Health panel for drive or PSU alerts
Failed	Node cannot be reached	Verify network cable and power; check the node's status light

Storage Capacity Is Lower Than Expected

Navigate to Hardware → Nodes → (select node) → Drives.

• Check that all drive slots show Present and Healthy
• A drive showing Failed or Empty indicates a missing or faulty drive — contact MangoBoost support through Dashboard → System → Support

VolumeGroup or Volume Stuck in "Provisioning"

If a VolumeGroup or Volume stays in Provisioning for more than 10 minutes:

1. Navigate to Storage → VolumeGroups (or Volumes) and click the stuck item
2. Check the Status panel for an error message
3. Verify the target storage nodes are in Ready state under Hardware → Nodes

Common causes:

• Insufficient free capacity on the selected nodes — check used vs. total capacity
• A storage node went offline during provisioning — check node status

Dashboard Shows Stale Data

Use the refresh button (↻) in the top-right corner of any panel. If data remains stale after refresh, log out and back in.

Forgot Admin Password

Navigate to Settings → Access → Change Password if you still have access to the Dashboard. If you are locked out, contact MangoBoost support through Dashboard → System → Support.