Alerts and Notifications
Alerts in the Dashboard​
Active alerts appear in the Alerts panel on the Dashboard and in full on System → Alerts.
Critical alerts also reach you as they happen: a badge and list on the top bar, plus a pop-up when a new one arrives. Selecting a hardware alert takes you straight to the affected drive so you can start a replacement without hunting for it.
| Behavior | Detail |
|---|---|
| Curated | Internal and duplicate alerts are not shown. Each remaining alert carries a clear ID, a plain-language message, and a runbook. |
| Acknowledge | Acknowledged alerts are visibly marked |
| Auto-solved | An alert that stops firing is marked solved automatically and stays visible for an hour |
| Update suppression | Routine noise is suppressed while a planned software update is in progress |
Alert chips in the header are split by severity and add up to the total, including info-level alerts.
Routing Alerts Outside the Dashboard​
Configure delivery under System → Notifications. Alerts can go to Slack channels and to email recipients; a single alert fans out to every enabled channel.
Slack​
| Field | Notes |
|---|---|
| Deliver alerts to Slack | Per-provider switch |
| Default channel | e.g. #sds-alerts |
| Critical channel | A separate channel for critical alerts, e.g. #sds-alerts-critical |
| Slack webhook URL | Stored securely; leave blank on a later save to keep the stored value |
| Critical mention | Optionally mention a group when a critical alert fires |
Email​
Register the SMTP account and the recipients. Recipient fields accept display names such as
"Doe, Jane" <jane@x.com>. STARTTLS is always negotiated, so SMTP credentials never travel in
plaintext.
Save, Then Test​
- Turn on Enable external notifications
- Configure at least one provider and click Save
- Click Send test alert to verify the route end to end
The test button stays disabled until external notifications are enabled and a credential has been saved.
Current configuration is a read-only snapshot of what is stored on the server. Edits below it are not reflected there until you click Save.
Turning It Off vs. Deleting It​
- Turning the master switch off stops delivery but preserves the saved configuration — turn it back on and save to resume without re-entering anything
- Delete saved configuration permanently removes the Slack webhook URL, SMTP password, and all channel and recipient settings
Support Tickets​
Alert delivery is separate from support tickets. To send diagnostics to MangoBoost, see Support.